Privacy Policy
Crown Broadcasting, doing business as KCWN 99.9 FM ("KCWN," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect when you visit https://www.wherehopeshines.org/ or text our fundraising number, how we use it, and the choices you have.
By using our website or texting us, you agree to the practices described here. Effective date: 10/07/26.
Information We Collect
We collect only the information needed to run our station, website, and fundraising text line.
Text message information. When you text our number, we receive your mobile phone number, the content of your message, and the date and time it was sent. We do not ask you for any other personal details by text.
Information you give us voluntarily. If you donate, fill out a form, or contact us, you may provide your name, email address, mailing address, or phone number.
Automatically collected website data. Like most websites, we may collect your IP address, browser type, device type, pages viewed, and referring site through cookies and similar tools.
We do not knowingly collect sensitive information such as Social Security numbers or full payment card numbers by text message.
How We Use Your Information and Our SMS Program
We use the information we collect to:
Respond to your text message with information about how to donate to KCWN 99.9 FM's fundraiser
Answer questions and provide customer support
Process donations and send receipts
Operate, maintain, and improve our website and services
Meet legal and regulatory obligations
About our text messaging program. KCWN uses text messaging only to respond to people who text us first. When you text our number 641-628-9999, you are asking for donation information, and our replies are limited to that purpose.
Message type: one-time or conversational replies about how to donate to the KCWN fundraiser.
Message frequency: varies. Because we reply only when you text us, you will receive messages only in response to your own requests.
Cost: message and data rates may apply, depending on your mobile plan.
No unsolicited texts: we do not send marketing or promotional texts to people who have not contacted us first.
SMS Consent, Opt-Out, and Mobile Information
Consent. By texting our number, you consent to receive text message replies from KCWN about the fundraiser. Consent is not a condition of any purchase or donation.
Getting help. Reply HELP for assistance, or contact us at 641-628-9999 or kcwn@kcwnfm.org
Opting out. Reply STOP at any time to end text messages from us. You will receive one confirmation message, and then no further texts unless you contact us again.
We do not share your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers, such as our VoIP and messaging carriers, who process messages only to deliver them on our behalf.
Sharing, Security, Retention, and Contact
Sharing. We do not sell or rent your personal information. We share it only with service providers that help us operate (such as our VoIP, messaging, website hosting, and payment providers), when required by law, or to protect our rights and safety. These providers may use your information only to perform services for us.
Security. We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Retention. We keep information only as long as needed for the purposes above or as the law requires.
Children. Our website and text line are not directed to children under 13, and we do not knowingly collect information from them.
Changes. We may update this policy from time to time. The effective date at the top shows when it was last revised.
Contact us. Crown Broadcasting DBA KCWN 99.9 FM
Address: 304 Oskaloosa St, Pella, IA 50219
Phone: 641-628-9999
Email: kcwn@kcwnfm.org